Real-time bus info coming to Calgary Transit
This news is a game-changer for Calgary Transit and Calgarians. With real-time information on all our buses, transit users can get audio and visual updates about their location while on the bus. More important: citizens will eventually be able to find out exactly when their next bus will arrive to pick them up at their stop. This will revolutionize the way we all use Calgary Transit--especially in the winter!
Real-time info is an important part of the RouteAhead customer service improvement plan, and I'm very excited to see it become a reality.
- Mayor Naheed Nenshi
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Calgary Transit begins testing real-time system
Calgary Transit is excited about its upcoming real-time bus information system. Starting Monday, Aug. 4, Calgary Transit will begin testing the first part of the system. Buses will be equipped to make onboard audio/visual announcements advising customers of upcoming stops along their bus route.
Earlier this summer, Calgary Transit successfully tested this component with out-of-service buses. Now they are ready to see how the system performs on their entire fleet while in service.
Minor tweaks to the system may be needed as the system is tested but Calgary Transit does not anticipate major issues. Customers are encouraged to provide feedback about the system by tweeting @calgarytransit, calling 403-262-1000, or speaking with their bus driver.
What will the real-time bus information system do?
When fully implemented, the real-time bus information system will not only provide stop announcements on buses but also real-time bus arrival times. Currently, only scheduled bus times are available to customers. The real-time bus arrival information will eventually be available through a new responsive website, teletext, and teleride.
The real-time arrival information component of the system will be tested this fall and the full system is expected to launch later this year.
- Cross-posted from Calgary City News Blog
Real-time info is an important part of the RouteAhead customer service improvement plan, and I'm very excited to see it become a reality.
- Mayor Naheed Nenshi
--
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| Calgary Transit Operator, Richard Gallant, checks out new onboard real-time display |
Calgary Transit is excited about its upcoming real-time bus information system. Starting Monday, Aug. 4, Calgary Transit will begin testing the first part of the system. Buses will be equipped to make onboard audio/visual announcements advising customers of upcoming stops along their bus route.
Earlier this summer, Calgary Transit successfully tested this component with out-of-service buses. Now they are ready to see how the system performs on their entire fleet while in service.
Minor tweaks to the system may be needed as the system is tested but Calgary Transit does not anticipate major issues. Customers are encouraged to provide feedback about the system by tweeting @calgarytransit, calling 403-262-1000, or speaking with their bus driver.
What will the real-time bus information system do?
When fully implemented, the real-time bus information system will not only provide stop announcements on buses but also real-time bus arrival times. Currently, only scheduled bus times are available to customers. The real-time bus arrival information will eventually be available through a new responsive website, teletext, and teleride.
The real-time arrival information component of the system will be tested this fall and the full system is expected to launch later this year.
- Cross-posted from Calgary City News Blog
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