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Media release: Tasty fanfare for Food Truck Pilot Program

Mayor Nenshi and a baby perogy!
Mayor Nenshi with a baby perogy
at today's event
Today, Mayor Naheed Nenshi joined with many hundreds of Calgarians and nine of Calgary’s newest food truck entrepreneurs in Olympic Plaza to mark the end of phase one of Calgary’s Food Truck Pilot Program. The pilot program has brought together many stakeholders to explore how best to make this burgeoning street food industry a reality in Calgary.

“Certainly food trucks add to our urban vibrancy by bringing people to the streets,” said Mayor Nenshi. “This pilot project is also about demonstrating how The City of Calgary can be innovative, collaborative, and quickly cut red tape for the benefit of citizens. It’s one way by which we’re transforming government.”

In the summer of 2011, Mayor Nenshi’s office brought together groups including City of Calgary departments (Calgary Fire Department, Business Licensing, and Roads) entrepreneurs, business revitalization zones, Alberta Health Services, and the Calgary Parking Authority to determine how best to license this new kind of business. Within a month of first meeting, phase one of the pilot program began on August 11 with new food trucks rolling onto Calgary’s streets.

“The speed at which we were able to get this project operating was phenomenal,” said Mayor Nenshi. “And the flexibility of everyone involved in the pilot means that we can change the parameters of the pilot as quickly as we learn what’s working and what’s not. The success of this pilot project to date is a testament to the employees who made it happen and the leadership at the City who empower them.”

Phase one of the pilot program saw the introduction of the food trucks to city streets and collected initial feedback from all partners. Highlights include:

  • Calgary has 10 food trucks owned by nine entrepreneurs (currently)
  • As many as 15 additional entrepreneurs intend to start their own food trucks in the next year 
  • Trucks are often hired for specific functions (e.g.: corporate celebrations, charity events, business launches, etc.) and more than half of the reported operation time is spent on private property 
  • Trucks are adding to Centre City vibrancy on weekends with feature locations such as Central Memorial Park and East Village 
  • 311 has reported no more than 10 complaints about food trucks and, in most cases, this has led to swift changes to the pilot project guidelines; most other calls to 311 are inquiries about starting a new food truck business 
  • Social media is the main avenue for communication about the trucks. @yycfoodtrucks has more than 5,500 followers and individual trucks have many thousands of followers combined 
  • Total parking revenue from food trucks using on-street parking is approximately $1,200 to date 
  • Each food truck business license is $646 with an annual renewal cost of $611 (including $500 in lieu of tax) 
  • Calgary’s burgeoning food truck industry has garnered much national attention for the city including coverage of three Calgary trucks on the U.S.-based Food Network’s Eat Street

Phase two of the pilot project will include assessing the feasibility of food truck operation over the winter months and continued collaboration between all pilot project partners including business revitalization zones. This second phase will run from November 1, 2011 to March 31, 2012.

An important part of the Food Truck Pilot Project is to ensure public health and safety. Citizens should always look for the Alberta Health Services sticker on the food truck to make sure it has been properly inspected and approved.

For more information about the Food Truck Pilot Program, please visit www.calgary.ca/foodtrucks

- Daorcey from Mayor Nenshi's team
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3 Things for Calgary (What are yours?)


Today, Mayor Nenshi joined with community activist Dave Meslin and hundreds of Calgarians to officially launch the 3 Things for Calgary movement.

So what is it? Essentially, it's a challenge to all of us.

Calgary is our workplace, our play place, and our home. Every action that happens in our city, whether it comes from City Hall or the local community hall affects our streets, our neighbourhoods, and our Calgary.

So doesn't it make sense that we should take actions ourselves to make our city better? The truth is: for every one of us who gets more involved in our communities, our communities are made better.

So here's the challenge:
  • Think about the community and city issues that are important to you.
  • Decide on three actions you can take to make your street, neighbourhood, or city better.
  • Do those three things! 
  • Tell others about what you did... and then do some more!

The three things you choose are up to you. What are you passionate about? What are you good at? What do you think needs to be made better? Here are just a few examples of three things you could do:
  • Join your community association
  • Host a front yard BBQ and invite your neighbours 
  • Run for civic office
  • Join a City of Calgary committee
And for those who haven't had much experience with civic engagement, the actions could be as simple as:
  • Email your alderman or the mayor about an important issue
  • Participate in an open house about a community issue
  • Attend a street festival
  • Call 311 and tell the City about a pothole or burnt-out light
Whether large or small, any action we take to make our community better will make Calgary better as a whole. 

3 Things for Calgary has evolved from the Mayor's Civic Engagement Committee--a group of dedicated volunteers who have worked hard over the past few months to bring 3 Things for Calgary to fruition. Today is the launch, but there's more to come. The launch event was supported by First Calgary Financial, the Calgary Public Library, and Juice Creative (which made the opening video). Thanks also to Gordon McDowell for the video work of the full event!

Go to the 3 Things for Calgary Facebook group immediately to start participating. And watch 3ThingsforCalgary.ca for more.

- Daorcey from Mayor Nenshi's team

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A Better Calgary in Progress


[Today, I released a document called A Better Calgary in Progress providing an update on all of my 12 campaign promises--Better Ideas--from one year ago. You can download the full PDF document here. Here is the introductory letter from that document.]

Friends:

It’s been a year since you elected me to be your mayor. The opportunity is humbling, and I still wake up every morning excited at the chance to serve all citizens of this great city.

Better Calgary in Progress CoverWe’ve done much in the past year, and I’d like to share with you some of the highlights, as well as give you a sense of what’s yet to come.  And so we have this document: A Better Calgary in Progress. Here is some of the most significant progress we’ve made:

Building Better Communities
·         Created a new Community Investment Fund to build and maintain important community facilities including library branches, recreation centres, parks, and fire halls. Pending some participation from the federal and provincial governments, the first years of the Fund will lead to the creation of four new recreation centres and four new library branches, including a new Central branch.
·         Reduced the taxpayer burden by cutting in half the subsidies for suburban growth on the outskirts of the city
·         Launched the Calgary Poverty Reduction Initiative—a program to involve the entire community in thinking about how to build a better city for all of our neighbours

Keeping Calgary Moving
·         Commenced construction of the Airport Trail completion project —a critical piece of East-West infrastructure for all Calgarians
·         Launched direct bus routes to the Calgary International Airport from the NE CTrain and from downtown
·         Removed the $3 Park and Ride fee from CTrain and Bus Rapid Transit stations
·         Launched the Calgary Transit Customer Advisory Group to ensure Calgarians have a greater voice in the future of this important service
·         Brought credit, debit, and change machines to CTrain stations, and encouraged dramatically improved communication between Calgary Transit and customers
·         Approved the new cycling strategy

Transforming Government
·        Created video archives of Council meetings, so that you can hear exactly what your representatives said
·         Posted online my own expenses and a list ofeveryone I meet in my office
·         Launched the Cut Red Tape initiative and a pilot project on food trucks
·         Changed the tone of City Council to make it more collaborative and productive
·         Instituted zero-based budget reviews of every business unit at the City
·         Implemented a collaborative budgeting process in which some 20,000 Calgarians participated
·         Made significant leadership changes at ENMAX and the Calgary Parking Authority leading to a stronger focus on citizen service and the public good.
·         Passed a Fiscal Plan for Calgary based on holding property tax increases to inflation plus growth for the next three years and finding $140 million in efficiencies. This three-year plan also provides a direct line of sight toward our vision for a better Calgary.

I’m proud of what your new Council has accomplished. But much work remains. The core principle of this work is simple:  as your municipal government, we must constantly ask the question: “How does what we are doing make it better for people to live here?”

Together, we are building the better Calgary in which we all want to live and work—and it will be amazing.

Sincerely,

Naheed K. Nenshi
Mayor 
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After one year as mayor, I'm still excited

Mayor Nenshi - Colour-7164I write a monthly column in the Calgary Herald. Here is the full text of my October story:

A year ago today, I had a pretty big day — morning news shows and afternoon call-ins, visits to seniors homes and schools, saying hello to people on the street and prior to a Flames game, and a mysterious “special event” at noon. A poll the day before had suggested that the mayoral race was locked in a three-way tie, and across Calgary, people were talking. The buzz was not just about who they wanted for mayor, but about what they wanted for their community.

I’ve had the great honour of being your mayor for a year now. The opportunity is humbling, and I still wake up every morning excited at the chance to serve the citizens of this great city.

What I am most excited about is that the buzz continues. Across the city, people are still talking to their neighbours, or to folks next to them on the bus, about what’s working and what isn’t — about what they would like to see for their community.

As Calgarians, we’ve always been confident and optimistic, and I think that has only been magnified over the past year; people feel good about living here and hopeful about our shared future.

And it’s not just the folks I see on the streets, on the train, at community centres and online. (It’s certainly not just the people who comment on newspaper articles online!) A recent citizen satisfaction survey commissioned by the city showed that 83 per cent of people are satisfied with their lives in Calgary and 84 per cent are proud to be Calgarian. Most interesting, 86 per cent of people are optimistic about the future.

In a separate survey commissioned by a media outlet, council saw significant increases in its approval ratings. My own approval rating was the highest of any Canadian public official measured, which is very nice, of course, but far from my goal: to keep doing good things for the community as long as I can. It is gratifying, though, to see that Calgarians appreciate the change we are making.

It isn’t only sunshine and rainbows and happy thoughts, though. As a council, we’ve accomplished an enormous amount in the last year, and I would like to share some of those accomplishments with you.

A more detailed version of this report will be available at calgarymayor.ca over the next week, including status updates on each of my campaign promises.

The first major area in which we’ve been working is building better communities. Earlier this year, we created a permanent community investment fund, meaning that there is a predictable source of funding, for the first time, for things like libraries, parks, recreation centres and fire halls. Half of the fund is earmarked for life cycle upgrades to existing facilities, and the other half is for new construction of desperately needed infrastructure. With a little bit of participation from other levels of government, we will now be able to build three new library branches, including a new Central Library, and four rec centres, bringing new ice rinks, soccer fields and pools across the city.

We also cut in half the subsidy that we used to give to new development on the fringes of the city, meaning it will now be more fiscally sustainable to build new suburbs, and more cost-competitive to rebuild in existing neighbourhoods.

This summer, I was also happy to launch the Calgary Poverty Reduction Initiative, bringing minds from across the city to bear on a very difficult issue about strengthening all of our neighbourhoods.

Of course, we continue to focus on making every neighbourhood a safe one, and I am happy to support police Chief Rick Hanson’s efforts, and the work of so many others, in helping keep major crime rates in Calgary at levels not seen in decades. Calgary remains one of the safest major cities on Earth, and we’ll fight to keep it that way.

Our second big bucket of activity is keeping Calgary moving. Of course, I was very happy that we were able to secure funds for the completion of Airport Trail, meaning that we were able to build a major piece of infrastructure without impacting your property taxes. Not only was it the right thing to do to build it now, it was also the option that saved the most money in the long term.

But we’ve done so much more. We’ve invested heavily in transit, including direct transit options to the Calgary International Airport from the northeast C-Train and from downtown. We removed the $3 park-and-ride fee from C-Train and bus rapid transit stations, and we launched the Calgary Transit Customer Advisory Group to ensure Calgarians have a greater voice in the future of this important service. And yes, the machines finally give change (and accept credit cards)! While transit certainly has its challenges, and will be a major focus of our work in the next year, it’s getting better. Indeed, when Calgarians were asked why their quality of life had improved over the last year, the No. 1 unprompted response was because transit is better.

Our third key area has been transforming government to become more open, accountable, efficient and effective for Calgarians. I am most proud of changes in this area. In particular, there has been a change of tone in city council that has us being much more collaborative and productive as a group. Simply put, we’re able to get more done without bitter, reoccurring partisan battles.

In the area of transparency, change is starting in my own office, where I now post on calgarymayor.ca my expenses and lists of meetings. Following last year’s election, the city clerk’s office also quickly implemented video archives of all our council meetings so citizens can see for themselves how they are being represented in council.

Although we will have much debate over the coming months about our threeyear budget plan (which, for the first time, has engaged over 20,000 Calgarians on their budget perspectives well before any decisions were made), council has already passed a fiscally responsible fiscal plan for Calgary. Not only does this provide a direct line of sight toward our vision for a better Calgary, it also is a commitment to hold property tax increases to inflation plus growth and find $140 million in efficiencies over three years. We've also instituted zero-based budget reviews for every business unit in the city - something council has discussed for many years, but only finally done.

Red tape at the City of Calgary will continue to be a key issue over the next year.

But in the past 12 months, we have launched our cut red tape initiative that is engaging the business community and City of Calgary employees to dramatically improve the bureaucratic process.

For example, while the food truck pilot project has tasty benefits, it is really about demonstrating how we can cut red tape and help entrepreneurs become successful as quickly and easily as possible. The feedback so far (from the business owners and hungry citizens alike) is very positive.

I'm proud of what your new council has accomplished. But much work remains. The core principle of this work is simple; as your municipal government, we must constantly ask the question: "How does what we are doing make it better for people to live here?"

Together, we are building the better Calgary in which we all want to live and work. And it will be amazing.

- Mayor Naheed Nenshi
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Calgary's neighbourhoods are great, but we can make them better

Naheed Nenshi - formalIn addition to my regular monthly column in the Calgary Herald, I've written the introductory column for the newspaper's special series called Project Calgary: Making our neighbourhoods better. Here is the full text of that special article:  

What makes a good community?

This is a question that I have been grappling with for many years (long before the honour of serving as your mayor) and it’s something that your City Council works on every day: making sure every community is a great community.

This isn’t rocket science; I remember when, as a volunteer, I worked on imagineCalgary—the process to develop a long-term vision for our city. One of my jobs was to sift through the responses of 18,000 Calgarians describing their ideal city.

There was remarkable unanimity amongst the responses. When people were asked what kind of a neighbourhood they valued, they said they wanted to live in a place where they could walk to the store. A place where their kids could walk to school. Where kids grow up surrounded by neighbours who are different from themselves, so that they understand that everyone is not the same. Where it’s easy to get to and from work and play. Where that second, third, and fourth family car are a choice, not an absolute necessity to live a decent life.

Of course, to make this work, we need the basics: every neighbourhood must be safe. We must all have access to clean water, air, and land. We have to take the garbage away and provide opportunities for recycling.

The good news is that every neighbourhood in Calgary has these basics. Take crime and safety, for example: you will read in this Herald series about the variations between communities in reported crime, and the differences are sometimes a bit striking. However, the context is important: every single neighbourhood in Calgary is an incredibly safe neighbourhood. Even our “highest-crime” communities would be the envy of any city anywhere.

Calgarians know this: in the recent Citizen Satisfaction Survey, 81 per cent of Calgarians said they feel safe walking in their own neighbourhoods at night.

Indeed, as we sensitively increase the density of existing neighbourhoods, safety will also increase. While some claim that more people in a community leads to more crime, the evidence shows that the opposite is true. More people means more eyes on the street at different times of day and night, and that means more safety for all.

This does not mean, however, that the job is done. I often note that density is only one part of the picture of a successful city. The other elements that we need for economic growth and social development are diversity and a sense of discovery.

We have work to do on diversity. While Calgary is a model of pluralism and meritocracy for the world, we are not reflecting the diversity of the city in our individual neighbourhoods. For too long, we have been building new communities that exclude by design, and, over the last decade, we have seen a troubling stratification of neighbourhoods.

Where once most communities were “average” – with a mix of incomes, ages, lifecycles, and ethnicities, we are starting to see more segregation: some neighbourhoods are rich, others poor; some young, others old; some more ethnically diverse, others less so.

This is troubling because of the need for social cohesion in our city. We cannot separate the rich and poor, for example, without running the risk of increasing the gap—particularly through the temptation to reduce public investments in neighbourhoods seen as less “desirable”.

But it’s also a big problem for long-term financial sustainability: if a neighbourhood is made up entirely of young families, for example, we are always struggling to keep up with rec facilities and programs for kids. The province rushes in to build schools. Within a relatively short period of time (measured in years and not decades), the kids all grow up, the schools are empty, and we struggle to build facilities in the next neighbourhood out.

We can’t keep on like this. We need to encourage people at different lifecycles to live in all neighbourhoods—to keep schools open and hockey rinks and buses full and to ensure that seniors can stay in their homes as long as possible.

Changing this will be tough, but it is possible; and, as a community, we can do it. It means making sure that new neighbourhoods are designed to serve different kinds of people from the ground up, and it also means that we need to continue to find ways to ensure that existing neighbourhoods are welcoming to young families.

Overall, we are so very lucky to live in this city. Eighty-four per cent of us agree with the statement "I'm proud to be a Calgarian," and the same number agrees that "I'm proud to live in my neighbourhood."

But it will take more than luck to maintain this as the city grows. It will take goodwill, willingness to change, and a lot of hard work. The good news is that Calgarians have all three, and together, we can do anything!

- Mayor Naheed Nenshi
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Media statement: Mayor Nenshi on the 10th Street NW bike lane pilot project

There’s much discussion about the newly-created 10th Street NW bike lane pilot project that started this week. Clearly, this surprise project has led to confusion and frustration for many, including me.

Certainly, City Council supports the Cycling Strategy and getting more people on bikes, but the implementation of this new bike lane and road configuration is problematic for a couple of reasons:

1.       Few people knew it was happening.  I hadn’t even heard about this project until the lines appeared on the road.
2.       It’s confusing. A brand new system of lanes that shares the road between personal vehicles, public transit, and bicycles naturally confuses people who’ve never seen it before. And when, after a couple of days, the new lanes and road markings aren’t complete (due to weather and technical challenges), things can become a mess.

So, what are we doing to make things better?

Over the last 24 hours, I have spent time up and down 10th Street NW to see the pilot project for myself. My staff and I also met with the transportation team and agreed that, in the coming days (weather permitting), lanes will be better defined, better signs and road markings will be installed, and we will learn more about how to navigate this new road configuration.

It’s worth noting that today was much better than Monday and Tuesday, with very little congestion on 10th Street NW—even given the rain—now that the street markings have improved.

This is a pilot project. And, like any pilot project, we will look at the data (including citizen feedback) in the coming weeks to understand if the project is working as expected. And if things need to be fixed—we’ll fix them (including possibly removing the lanes altogether).

This is the nature of innovation: sometimes it works brilliantly and sometimes we make mistakes. And if the data says things aren’t working as expected, we change course and make things better. But we cannot be scared to make these mistakes because if we are afraid, we won’t innovate.

Many citizens have asked why we started a cycling pilot project in October. The reason is simple: it’s cheap. Doing it immediately after resurfacing the road didn’t cost the City anything extra. There’s something inherently innovative in that, but, clearly, a few other steps were missed.

Innovation is part of the culture change I’ve strongly encouraged here at the City. We need to take smart action without getting bogged down in red tape, and I’m pleased that City of Calgary employees are thinking in this way. A culture that embraces thoughtful pilot projects will ensure that Calgary moves forward at a pace we, the citizens, expect.

But we should always be looking at what we do carefully. And, as part of the pilot project, transportation staff are already monitoring traffic and usage—data which will be shared with me and my Council colleagues.

Part of this process also requires your input as well, so please let us know about your experience by calling 311 or contacting my office or your alderman’s office with your thoughts.

Let’s see how well this works. And if it doesn’t, we’ll fix it.

Mayor Naheed Nenshi 
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Media statement: Mayor Nenshi congratulates Alison Redford

I want to congratulate Alison Redford on her election as leader of the Progressive Conservative Party of Alberta and Premier-Designate of our province. It will be great to have a Calgarian who understands the important role of our big cities as our new Premier. I've gotten to know Alison over the past few years, and I look forward to working closely with her to build a strong future for Calgary and a strong future for Alberta.

- Mayor Naheed Nenshi
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Mayor Nenshi's meetings: September 2011

Office sign photo

As part of Mayor Nenshi's commitment to accountability, below is a list of external meetings hosted by the Mayor during the month of September 2011. For an explanation of why this list exists and who's on it, please visit our post about highlighting accountability in the Mayor's Office.

After a bit of planning and vacation time in August, September was a month to get back at the business of Calgary. September's meetings included:
  • Ian Todd, ENMAX - September 8, 2011
  • Cliff Fryers, ENMAX - September 8, 2011
  • Greg Melchin, ENMAX - September 8, 2011
  • Charles Ruigrok, ENMAX - September 8, 2011
  • Claire Buffone Blair, Canada's Sports Hall of Fame - September 14, 2011
  • Roger Jackson, Canada's Sports Hall of Fame - September 14, 2011
  • Kvet Endens, Checker Yellow Cabs - September 14, 2011
  • Len Bellingham, Mayfair Taxi and Calgary Livery Association - September 14, 2011
  • Wayne Bill, Calgary Livery Association - September 14, 2011
  • George Markette, Scotiabank - September 14, 2011
  • Akbar Zeb, High Commissioner of Pakistan - September 15, 2011
  • Larry Rider, Calgary Parking Authority - September 16, 2011
  • Lianne Lee, Immigrant Sector Council of Calgary - September 16, 2011
  • Jill Francis, Immigrant Sector Council of Calgary - September 16, 2011
  • Dale Taylor, Immigrant Sector Council of Calgary/Centre for Newcomers - September 16, 2011
  • Dick Haskayne, Haskayne and Partners - September 29, 2011
  • Brock Carlton, Federation of Canadian Municipalities - September 29, 2011
  • Berry Vrbanovic, Federation of Canadian Municipalities - September 29, 2011
  • Menno Versteeg, Hollerado - September 29, 2011
  • Dean Baxter, Hollerado - September 29, 2011
  • Nixon Boyd, Hollerado - September 29, 2011
  • Jason Boyd, Hollerado - September 29, 2011
- Daorcey from Mayor Nenshi's team